JR Kyushu High-Speed Line’s “Queen Beetle,” which operates between Busan and Fukuoka, Japan, has abruptly ceased operations due to safety concerns.

The ferry service, which halted on August 13, has yet to announce when it will resume, and new bookings are suspended until at least November 25.

The suspension follows JR Kyushu’s failure to implement safety improvements mandated by Japan’s Ministry of Land, Infrastructure, Transport, and Tourism.

Despite submitting a report last year promising heightened safety measures, issues persisted, including the operation of the ferry for four months after cracks were discovered in the hull in February. A recent surprise audit by the Ministry led to the decision to suspend services.

Travelers with reservations are being notified and offered full refunds, along with up to 200,000 won (approximately $150) per person to cover accommodation cancellation fees and alternative transport costs.

However, the disruption has left many, especially those with upcoming trips, scrambling for alternatives. The Queen Beetle had a booking rate of 50-60% for August, impacting numerous passengers from both Korea and Japan.

The suspension has caused a surge in inquiries, making it difficult for customers to even reach the reservation center by phone.

As a result, passengers are turning to alternative options like airlines or Koryo Ferry’s New Camellia, though finding last-minute availability is proving challenging, particularly for those planning to travel during the Chuseok holiday next month.

Sasebo Naval Base