Community News
Misawa Exchange allowing more time for holiday returns
Army & Air Force Exchange Service Public Affairs November 10, 2022
MISAWA AB – Army & Air Force Exchange Service shoppers have extra time to make returns as the Department of Defense retailer is extending its return policy for the holiday season.
Shoppers will have until Jan. 31 to make returns on purchases made from Nov. 1 to Dec. 24 at the Misawa Exchange or at ShopMyExchange.com.
“There’s always so much going on around the holidays,” said Misawa BX General Manager Michickia Carter. “The Misawa Exchange wants to make sure shoppers are able to make returns on their own schedule.”
The Exchange’s regular return policy allows returns from 15 to 90 days after the purchase with a receipt, depending on the item. If an item’s regular return window extends past Jan. 31, that date will be honored.
Some exclusions apply. For more information, Misawa shoppers can speak with a BX associate or call 1-800-527-2345 for online returns.