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Camp Zama – Army & Air Force Exchange Service shoppers can purchase peace of mind to go with their big-ticket items. The Camp Zama Exchange offers Exchange Protection Plans, powered by Asurion, on electronics, jewelry, appliances and more. The plans cover the most common factors that can damage or destroy items, such as accidental damage from handling (on portable electronics); breakdowns because of heat, dust and humidity; power surges; and wear and tear.
Camp Zama shoppers can add protection plans to their in-store or online purchases of TVs; gaming consoles; computers; electronic accessories; jewelry and watches; appliances; lawn and garden items, sunglasses; and more for as little as 2% of the price of the protected item.
For electronics that connect to Wi-Fi, the Exchange Protection Plans also come with 24/7 tech support to assist with new device setup, smart home setup, Wi-Fi troubleshooting, settings optimization and more.
For shoppers purchasing Apple computers, smartphones, tablets, TVs, watches and more, there’s AppleCare+ protection to cover screen damage, theft, batteries and more. Because Apple makes the hardware, the operating system and many applications, Apple products are integrated systems. AppleCare+ provides service and support from the people who know Apple products best, allowing shoppers to receive one-stop service and support from Apple experts, with most issues being resolved in a single call.
“It matters where you shop, and the Exchange Protection Plans and AppleCare+ are two ways the Exchange helps the Camp Zama community get the most value from their shopping experience,” said Camp Zama Exchange General Manager Eileen Al-Sayed. “Buying a big-ticket item is an investment, and these plans help shoppers protect that investment.”
The Exchange Protection Plans come in varying lengths, from one-year to lifetime warranties, depending on the item.
Online shoppers, including honorably discharged Veterans who have verified their eligibility to use their lifelong benefit at ShopMyExchange.com, can add protection plans or AppleCare+ during checkout. In-store shoppers, including Veterans with service-connected disabilities and Department of Defense and Coast Guard civilians, can speak with a Camp Zama Exchange associate at checkout to add a plan.
