Misawa Exchange expanded in-store pickup brings convenience to military shoppers

Misawa Exchange expanded in-store pickup brings convenience to military shoppers

by Satsuki Iwasawa
Army & Air Force Exchange Service Public Affairs

MISAWA AB – Online shopping is more convenient than ever for Misawa Airmen and their families with the Army & Air Force Exchange Service’s expanded buy online, pickup in-store service.

Military shoppers can buy items at ShopMyExchange.com and pick them up at the Misawa Exchange. The Exchange has expanded the selection of eligible merchandise since the Department of Defense’s largest retailer rolled out the service at Misawa in Aug 2018—95% of the online assortment can now be picked up in stores, up from about 10% at launch.

“The Misawa Exchange wants to make the shopping experience as easy as possible for Airmen and their families,” said Exchange General Manager Kristine Cowley. “Customers can purchase what they need before they head to the store and associates will do the shopping for them. In some cases, shoppers can even pick up their items on the same day as ordered.”

Shoppers are notified by email or text when their order is ready, and in-store signing indicates where customers can pick up their items.

ShopMyExchange.com offers more than 2 million items and military-exclusive pricing—tax free. 100% of Exchange earnings, including those from online purchases, support Warfighters and their families through military Quality-of-Life programs and improvements to the Exchange shopping experience.

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