U.S. Embassy Tokyo - Emergency Message for U.S. Citizens around Hakone:


U.S. Embassy Tokyo - Emergency Message for U.S. Citizens around Hakone:

by: U.S. Embassy Tokyo | .
U.S. Embassy Tokyo | .
published: July 01, 2015

The U.S. Embassy in Tokyo alerts U.S. citizens residing or traveling in Japan that on June 30 the Japan Meteorological Agency raised the warning to Level 3 for volcanic activity at Hakoneyama Mountain in Hakone, Kanagawa Prefecture.  A Level 3 warning means that visitors should not approach the volcano because of an elevated possibility of an eruption.  The Agency has indicated that a large-scale eruption of Hakoneyama is unlikely, with effects of a possible eruption limited to the Owakudani area, and with minimal influence on Hakone’s surrounding hot spring resorts.  Hakone City authorities have closed areas around Hakoneyama and Owakudani.  Some roads in the area are closed, including portions of Prefectural Route 734, as well as hiking trails around Owakudani.  The Hakone scenic cable cars are also closed.  

A map of the closures is available on the Hakone City website.

Visitors to the Hakone area are advised to exercise caution and to avoid Hakoneyama and Owakudani, and to heed all local warnings and road and trail closures.  

The Embassy will continue to monitor the situation around the volcano, and will issue further messages if the security situation worsens.  Visitors to the Hakone area should monitor local conditions by consulting media sources and the following websites:

Japan Meteorological Agency

Hakone City

Additional information on emergency preparedness may be found on the “Natural Disasters” page of the Bureau of Consular Affairs
See the State Department's travel website for the Worldwide Caution, Travel Warnings, Travel Alerts, and Japan Country Specific Information.

Enroll in the Smart Traveler Enrollment Program (STEP) to receive security messages and make it easier to locate you in an emergency.  

Please consult the Country Specific Information Sheet for Japan, available on the Bureau of Consular Affairs website.  

For any emergencies involving U.S. citizens, please contact the American Citizens Services (ACS) Unit of either the U.S. Embassy in Tokyo or one of the U.S. Consulates in Japan listed below:

U.S. Embassy Tokyo
American Citizen Services
1-10-5 Akasaka, Minato-ku, Tokyo 107-8420
Tel: 03-3224-5000
Fax: 03-3224-5856
The U.S. Embassy serves Americans in Tokyo, Chiba, Fukushima, Gunma, Ibaraki, Kanagawa, Nagano, Niigata, Saitama, Shizuoka, Tochigi, Yamagata and Yamanashi.

11-5, Nishitenma 2-chome, Kita-ku, Osaka 530-8543; Tel: 06-6315-5912, Fax: 06-6315-5914; serving Americans in Osaka, Aichi, Ehime, Fukui, Gifu, Hiroshima, Hyogo, Ishikawa, Kagawa, Kochi, Kyoto, Mie, Nara, Okayama, Shimane, Shiga, Tokushima, Tottori, Toyama, and Wakayama prefectures.

Nagoya International Center Bldg. 6th floor, 1-47-1 Nagono, Nakamura-ku, Nagoya 450-0001; Tel (052) 581-4501, Fax: (052) 581-3190; providing emergency consular services only (including death and arrest cases) for Americans living in Aichi, Gifu, and Mie prefectures.

5-26, Ohori 2-chome, Chuo-ku, Fukuoka 810-0052; Tel: 092-751-9331, Fax: 092-713-9222; serving Americans in Fukuoka, Kagoshima, Kumamoto, Miyazaki, Nagasaki, Oita, Saga and Yamaguchi prefectures.

Kita 1-jo, Nishi 28-chome, Chuo-ku, Sapporo 064-0821; Tel: 011-641-1115, Fax: 011-643-1283; serving Americans in Akita, Aomori, Hokkaido, Iwate and Miyagi prefectures.

2-1-1 Toyama, Urasoe City, Okinawa 901-2104; Phone: 098.876.4211, Fax: 098.876.4243; serving Americans in Okinawa and the Amami Oshima Island group
Call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries from 8:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday through Friday (except U.S. federal holidays).

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