U.S. Embassy Tokyo - Emergency message for U.S. citizens


U.S. Embassy Tokyo - Emergency message for U.S. citizens

by: . | .
U.S. Embassy | .
published: May 11, 2015

The U.S. Embassy in Tokyo alerts U.S. citizens residing or traveling in Japan that on May 6 the Japan Meteorological Agency issued a Level 2 warning for volcanic activity at Hakoneyama Mountain in Hakone, Kanagawa Prefecture.  A Level 2 warning means that visitors should not approach the volcano’s crater because of an elevated possibility of an eruption affecting areas in or near the crater.  The Agency has indicated that a large-scale eruption of Hakoneyama is unlikely, with effects of a possible eruption limited to the Owakudani area, and with minimal influence on Hakone’s surrounding hot spring resorts.  Hakone City authorities have closed areas around Hakoneyama and Owakudani, and on May 6 issued an evacuation order for Owakudani.  Some roads in the area are closed, including portions of Prefectural Route 734, as well as hiking trails around Owakudani.  The Hakone scenic cable cars are also closed. 

A map of the closures is available on the Hakone City website: http://www.town.hakone.kanagawa.jp/hakone_j/content/000031041.pdf

Visitors to the Hakone area are advised to exercise caution and to avoid Hakoneyama and Owakudani, and to heed all local warnings and road and trail closures. 

The Embassy will continue to monitor the situation around the volcano, and will issue further messages if the security situation worsens.  Visitors to the Hakone area should monitor local conditions by consulting media sources and the following websites:

Japan Meteorological Agency: http://www.jma.go.jp/en/volcano/

Hakone City: http://www.town.hakone.kanagawa.jp.e.ry.hp.transer.com/hakone_j/index.html

Additional information on emergency preparedness may be found on the "Natural Disasters" page of the Bureau of Consular Affairs http://travel.state.gov/content/passports/english/emergencies/natural-disasters.html

Updated information on travel in Japan may be obtained from the Department of State by calling 1-888-407-4747 within the United States and Canada, or from overseas, 1-202-501-4444. These numbers are available from 8:00 am to 8:00 p.m., Eastern Time, Monday through Friday (except U.S. federal holidays).

Please consult the Country Specific Information Sheet for Japan, available on the Bureau of Consular Affairs website at http://travel.state.gov/content/passports/english/country/japan.html

For any emergencies involving U.S. citizens, please contact the American Citizens Services (ACS) Unit of either the U.S. Embassy in Tokyo or one of the U.S. Consulates in Japan listed below:

U.S. Embassy Tokyo
American Citizen Services
1-10-5 Akasaka, Minato-ku, Tokyo 107-8420
Tel: 03-3224-5000
Fax: 03-3224-5856
The U.S. Embassy serves Americans in Tokyo, Chiba, Fukushima, Gunma, Ibaraki, Kanagawa, Nagano, Niigata, Saitama, Shizuoka, Tochigi, Yamagata and Yamanashi.

• Osaka-Kobe:
11-5, Nishitenma 2-chome, Kita-ku, Osaka 530-8543; Tel: 06-6315-5912, Fax: 06-6315-5914; serving Americans in Osaka, Aichi, Ehime, Fukui, Gifu, Hiroshima, Hyogo, Ishikawa, Kagawa, Kochi, Kyoto, Mie, Nara, Okayama, Shimane, Shiga, Tokushima, Tottori, Toyama, and Wakayama prefectures.

• Nagoya:
Nagoya International Center Bldg. 6th floor, 1-47-1 Nagono, Nakamura-ku, Nagoya 450-0001; Tel (052) 581-4501, Fax: (052) 581-3190; providing emergency consular services only (including death and arrest cases) for Americans living in Aichi, Gifu, and Mie prefectures.

• Fukuoka:
5-26, Ohori 2-chome, Chuo-ku, Fukuoka 810-0052; Tel: 092-751-9331, Fax: 092-713-9222; serving Americans in Fukuoka, Kagoshima, Kumamoto, Miyazaki, Nagasaki, Oita, Saga and Yamaguchi prefectures.

• Sapporo:
Kita 1-jo, Nishi 28-chome, Chuo-ku, Sapporo 064-0821; Tel: 011-641-1115, Fax: 011-643-1283; serving Americans in Akita, Aomori, Hokkaido, Iwate and Miyagi prefectures.

• Naha:
2-1-1 Toyama, Urasoe City, Okinawa 901-2104; Phone: 098.876.4211, Fax: 098.876.4243; serving Americans in Okinawa and the Amami Oshima Island group http://naha.usconsulate.gov/

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